Privacy Policy

Effective Date: May 1, 2026
Last Updated: June 7, 2026

Appraisal Advisors Group respects your privacy and is committed to protecting the personal information you voluntarily provide to us through our website, online forms, advertising forms, telephone communications, email communications, and other business-related interactions.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and how you may contact us regarding your personal information.

1. Who We Are

This website is operated by Appraisal Advisors Group.

Appraisal Advisors Group
92 Urb. Lakeview Est.
Caguas, PR 00725-3320
Phone: 787-439-1396
Email: aagroup00@gmail.com

Appraisal Advisors Group provides real estate appraisal services in Puerto Rico, including residential, commercial, industrial, land, and other appraisal-related services.

2. Information We Collect

We may collect personal information that you voluntarily provide when you contact us, request a quote, submit a form, call us, email us, or interact with one of our advertisements.

The information we may collect includes, but is not limited to:

  • Name

  • Email address

  • Telephone number

  • City or municipality

  • Property location or general property information

  • Type of appraisal requested

  • Purpose of the appraisal request

  • Information submitted through Google Ads Lead Forms

  • Information submitted through contact forms on our website

  • Information provided during phone calls, text messages, emails, or other communications

We may also collect limited technical information related to website visits, such as browser type, device information, pages visited, and other standard website analytics information, when applicable.

3. How We Collect Information

We may collect information through:

  • Our website

  • Contact forms

  • Quote request forms

  • Google Ads Lead Forms

  • Telephone calls

  • Emails

  • Text messages or messaging applications

  • Client service communications

  • Scheduling or appraisal-related communications

  • Third-party tools used to process or organize leads and inquiries

4. How We Use Your Information

We use the information you provide for legitimate business purposes related to our real estate appraisal services.

We may use your information to:

  • Respond to your request for information

  • Contact you regarding an appraisal request

  • Prepare a quote or fee estimate

  • Determine the type of appraisal service needed

  • Coordinate property inspections or appointments

  • Provide appraisal-related services

  • Communicate with you about your request or assignment

  • Maintain internal business records

  • Improve our customer service and business operations

  • Comply with legal, regulatory, professional, or administrative obligations

We do not use your personal information for purposes unrelated to your request for appraisal services or our business operations.

5. Google Ads Lead Forms

If you submit information through a Google Ads Lead Form, the information you provide may be transmitted to us through Google’s advertising platform. This may include your name, email address, telephone number, city, and other information you choose to submit.

We use information received through Google Ads Lead Forms only to respond to your inquiry, provide information about our appraisal services, prepare a quote, or follow up regarding your request.

Google may also process your information according to its own privacy policies and advertising terms. We encourage you to review Google’s privacy practices if you submit information through a Google-hosted form.

6. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only when necessary for legitimate business purposes, including with:

  • Our internal office staff

  • Appraisers or professionals assigned to handle your request

  • Technology providers used to receive, store, organize, or process inquiries

  • Website hosting or website service providers

  • Advertising and lead management platforms

  • Administrative or business service providers

  • Legal, regulatory, or governmental authorities, when required by law

Examples of third-party tools or platforms that may be used in connection with our business operations include Google Ads, Google Sheets, Zapier, website hosting providers, and other business technology services.

Any such sharing is limited to what is reasonably necessary to respond to your request, provide services, manage business operations, or comply with applicable requirements.

7. Data Security

We take reasonable administrative, technical, and organizational measures to help protect the personal information we receive.

However, no method of transmission over the internet, email, online forms, or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of information transmitted electronically.

8. Data Retention

We retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, comply with professional obligations, resolve disputes, or meet legal and regulatory requirements.

The length of time we retain information may vary depending on the nature of the request, whether an appraisal assignment is accepted, and applicable business or professional recordkeeping requirements.

9. Your Choices and Rights

You may contact us to request that we update, correct, or delete certain personal information that you have provided to us, subject to applicable legal, professional, or business recordkeeping requirements.

To make such a request, please contact us at:

Email: aagroup00@gmail.com
Phone: 787-439-1396

We may need to verify your identity before responding to certain requests.

10. Cookies and Website Analytics

Our website may use cookies or similar technologies to improve website functionality, analyze website traffic, or support advertising and marketing efforts.

Cookies are small files that may be stored on your device when you visit a website. You may be able to disable cookies through your browser settings. However, disabling cookies may affect some website functions.

11. Links to Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

12. Children’s Privacy

Our services are intended for adults seeking real estate appraisal services. We do not knowingly collect personal information from children under the age of 13.

If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete such information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

Your continued use of our website or submission of information after changes are posted means that you acknowledge the updated Privacy Policy.

14. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Appraisal Advisors Group
92 Urb. Lakeview Est.
Caguas, PR 00725-3320
Phone: 787-439-1396
Email: aagroup00@gmail.com